Our
Services
Communication Services
Specialised communication services for retirement funds, to facilitate member understanding and informed decision-making.
Death Benefit Services
Support for retirement funds in allocating death benefits according to the requirements of Section 37C.
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Independent Trustee Services
Independent trustees and advisory services for retirement fund boards and/or investment committees.
Legaltech
One of the few dedicated and specialist retirement fund legal services businesses in South Africa.
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Tracing Services
Offering a comprehensive range of solutions for tracing current and former retirement fund members or beneficiaries.
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The ICTS Academy
Assisting, through education, trustees, principal officers, manco members and their consultants to fulfil their duties as fiduciaries.
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Wealth Services
Helping formulate financial solutions for both individuals and businesses.
Pensions World SA
Keep up with the latest news and trends about South African retirement funds and employee benefits with a quarterly publication, available digitally and in hard copy.
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EBnet
An independent employee benefits knowledge portal for industry professionals and retirement fund fiduciaries in South Africa.
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Motswedi Economic Transformation Specialists
Economic transformation specialists focusing on black-owned asset managers in South Africa.
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How you will benefit
from ICTS services
If you are a Retirement Fund:
If you are a Retirement Fund:
1. Help past employees and their families
Ensure that your past employees/members receive the funds that are due to them, thereby having a meaningful impact on their lives and that of their families.
2. Reduce your unclaimed pensions
Take heed of regulatory body requirements and seek to constantly reduce the amount of unclaimed pensions in your fund.
3. Better perform your duties
Access quality training on retirement related matters through the ICTS Academy, and seek expert and specialised legal advice (and practical tools) in adhering to legislative requirements.
4. Connect with others
Participate in a community of retirement industry fiduciaries and professionals faced with the same responsibilities.
5. Access up-to-date and quality content
Remain abreast of the latest news and trends in the retirements industry with access to quality content produced by a broad range of experts.
If you are a service provider in the retirement industry:
If you are a service provider in the retirement industry:
1. Benefit from variable costs
Reduce unnecessary costs and risk from your business if you are an administrator or consultant by using our tracing and training services.
2. Enhance your advice
Seek the support of specialised professionals in select niche fields (like legal, death benefits, black-owned asset managers) to complement and support the advice you offer to your retirement fund customers.
3. Reach your market & build your brand
Target your brand building and awareness campaign directly at retirement industry fiduciaries through our publications.
4. Showcase your expertise
Contribute content to showcase your skills and build your profile.
Key ICTS features
to help you
The ICTS Team
Having processed over 2 million traces since 2008, trained over 50,000 fiduciaries, and published in excess of 1,000 articles, the ICTS team consists of approximately 100 people.
Specialisation & Quality
ICTS focuses and specialises in niche areas that enhance the overall retirement funding ecosystem. It aims to be the best in those areas and employs specialists in their specific fields. As an example, it is the only entity in the market to offer a legal advisory capability that focuses solely on retirement fund legislation, facilitated by highly experienced retirement law experts.
Success Rates/Turnaround Times
ICTS delivers an exceptional success rate in terms of tracing, document collection, and death benefit claims investigations. Turn-around times vary on a case by case basis but the majority of tracing investigations are completed within 10 working days.
Use of Technology
ICTS uses a modern on-line, telephony and call centre capability with a proprietary operating system, ICTS Connect, to facilitate its tracing processes and death benefit investigations. The ICTS Academy provides the choice of a fully on-line learning experience that allows fiduciaries to learn anytime, anywhere. Its publications are all available on-line in a user-friendly and convenient manner.
Experience
ICTS has the ability to trace beneficiaries worldwide. Its training material/courses have been developed over the years by experienced specialists in a range of applicable fields.
Cost Effectiveness
ICTS prides itself on its cost effectiveness and strives to beat competitive quotes.
Use of Technology
Experience
ICTS uses a modern on-line, telephony and call centre capability with a proprietary operating system, ICTS Connect, to facilitate its tracing processes and death benefit investigations. The ICTS Academy provides the choice of a fully on-line learning experience that allows fiduciaries to learn anytime, anywhere. Its publications are all available on-line in a user-friendly and convenient manner.
ICTS has the ability to trace beneficiaries worldwide. Its training material/courses have been developed over the years by experienced specialists in a range of applicable fields.
Cost Effectiveness
ICTS prides itself on its cost effectiveness and strives to beat competitive quotes.