
Communication Services
A fund’s good governance relies on clear and concise communication with its members according to PF130. ICTS Communication Services provides your members with relevant communication to enhance engagement and understanding.
From your executives to your blue-collar workers, it is the responsibility of trustees to provide a communication strategy which is appropriate and cost effective, and which ensures that members understand the information communicated so that they can make informed decisions.
By communicating in simple language – written, audio and video – and by integrating your brand into the message, you can convey effective messages that enhance the understanding of your members.
ICTS Communication Services provides a holistic communications service that…
If you are a Trustee:
Enhances understanding
Your member communication will be tailored to align with your members levels of financial literacy and can translated where required.
Reduces costs
Your member communication plan will be developed and managed by professionals in the retirement industry, saving you both time and money.
Good governance
You will enhance the running of your fund by ensuring your members are engaged and understand their fund benefits and options.
If you are an Administrator / Consultant:
Variable costs
You will be able to call on communication expertise as your business and client requirements dictate rather than having to maintain expertise inhouse.
Enhance your brand
Promote your brand to your customer base, fund members and prospects through a professional and cost-effective brand strategy executed on your behalf by experts in the field.
Our technical skills include:
Reviewing and assessing the appropriate media channels to communicate your message effectively.
Researching, compiling, writing and project management of:
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- Benefit booklets
- Investment choice booklets
- Investment newsletters
- General fund newsletters
- Exit communication
- Two Pot communication
- Administration procedures and updates
- Trustee reports
- Risk benefit communication
- Fund restructuring communication
- Pensioner outsourcing
- Pensioner newsletters
- Marketing and general ad hoc material
The ability to translate all forms of communication into multiple languages.
Our creative skills include:
Concepts, layout, and design of print/digital information.
Strict adherence to branding principles
An integrated service from initial concept to project management of the finished printed/digital material
Obtaining the most cost-effective printing quotes
Our scope of work covers:
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- Newsletters
- Annual reports
- Member Booklets
- Posters
- Invitations
- Billboards
- Banners used for events
- Promotional material eg banners, take-aways etc
- Advertising publications and newsprint
- Logo design
- Presentations
- Multimedia and video
- Websites